Customers - Blaqly https://blaqly.com Latest Black News and Gossips Mon, 14 Jul 2025 21:50:45 +0000 en-US hourly 1 Red Lobster’s New CEO Shakes Up The Menu Again After Actually Listening To Customers’ Seafood Boil Feedback – Blavity https://blaqly.com/sub/red-lobsters-new-ceo-shakes-up-the-menu-again-after-actually-listening-to-customers-seafood-boil-feedback-blavity/ https://blaqly.com/sub/red-lobsters-new-ceo-shakes-up-the-menu-again-after-actually-listening-to-customers-seafood-boil-feedback-blavity/#respond Mon, 14 Jul 2025 21:50:45 +0000 https://blaqly.com/sub/red-lobsters-new-ceo-shakes-up-the-menu-again-after-actually-listening-to-customers-seafood-boil-feedback-blavity/ Damola Adamolekun, the new CEO of Red Lobster, is continuing to improve the popular restaurant chain’s customer experience by listening to its ...

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Damola Adamolekun, the new CEO of Red Lobster, is continuing to improve the popular restaurant chain’s customer experience by listening to its customers.

Last week, Red Lobster posted a PSA featuring the executive on its TikTok and Instagram pages to address some recent feedback about the two new successful seafood boil menu options that were introduced in June.

Red Lobster CEO’s message for customers

The 36-year-old shared that he and his team have been paying attention to the suggestions patrons have left in the comment sections of its social media platforms.

“Hello Lobster Nation! Damola here. We dropped our new seafood boils, and you guys really, really, really showed up. We appreciate all the love and the excitement,” Adamolekun said at the start of the recording. “Also, we heard you in the comments. You want even more heat, even more flavors.” 

He went on to explain how they will accommodate the desires of those wanting more choices by offering different spice levels and new seasoning selections in addition to adding more meat.

“So, we’re turning it up. We’re offering original, spicy and extra spicy. Me? I’m going with the extra spicy,” he added. “And adding a new flavor as well: Old Bay and Parmesan. Want to add sausage? We’ve got you. You can do it all now at Red Lobster.”

Adamolekun ended the video by thanking his staff nationwide for incorporating the new updates to their locations’ menus swiftly.

“And finally, shout out to the teams, our servers, managers, chefs, and operators who were able to make all these changes happen in just one week,” he said. “Stay hungry, keep commenting, and we’ll keep cracking.”

View this post on Instagram A post shared by Red Lobster (@redlobster)

Celebrities and Red Lobster fans recommended Adamolekun on his decision to listen to customers.

“Let’s support this young king ! @redlobster,” Rick Ross wrote under the Instagram post. 

“That’s gotta be the FASTEST customer satisfaction turnaround in Corporate history!!! ,” someone else chimed in.

“That’s how you make improvements! Listen to the people! ,” another person commented.

Red Lobster’s fresh start under new leadership

As Blavity reported, the restaurant’s Crab Fest returned in June with two options for those interested in trying the seafood boils: the Mariner’s Boil and the Sailor’s Boil. The first option comes stacked with a Maine lobster tail, snow crab legs and a full dozen shrimp, all served alongside corn and red potatoes. The latter offers a hearty combo of shrimp and smoked sausage, rounded out with the same classic sides.

Adamolekun assumed the role of CEO in August of 2024 after the company filed for Chapter 11 bankruptcy on May 19, 2024, when Red Lobster Management LLC and several affiliates submitted their petitions in U.S. Bankruptcy Court in Orlando, Florida. Under his leadership, the menu has undergone several changes, including the reintroduction of beloved Hush Puppies, the addition of multiple items under $20 and a $5 happy hour featuring select appetizers and drinks, among other updates. 
The post Red Lobster’s New CEO Shakes Up The Menu Again After Actually Listening To Customers’ Seafood Boil Feedback appeared first on Blavity.



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Walmart Recalls 850K Water Bottles Due After 2 Customers Suffer Permanent Vision Loss – Blavity https://blaqly.com/sub/walmart-recalls-850k-water-bottles-due-after-2-customers-suffer-permanent-vision-loss-blavity/ https://blaqly.com/sub/walmart-recalls-850k-water-bottles-due-after-2-customers-suffer-permanent-vision-loss-blavity/#respond Sun, 13 Jul 2025 03:31:42 +0000 https://blaqly.com/sub/walmart-recalls-850k-water-bottles-due-after-2-customers-suffer-permanent-vision-loss-blavity/ Walmart is recalling thousands of stainless steel water bottles because the lids can eject forcefully and strike people in the face. The recall ...

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Walmart is recalling thousands of stainless steel water bottles because the lids can eject forcefully and strike people in the face. The recall covers about 850,000 “Ozark Trail 64 oz Stainless Steel Insulated Water Bottles” sold at Walmart since 2017, CNBC reported. The U.S. Consumer Product Safety Commission said the bottles pose “serious impact and laceration hazards.”

How many people were injured by the recalled Walmart water bottles?

At least three people have been injured by the recalled water bottles so far. Per the CPSC, the lids may eject forcefully when people try to open the bottles “after food, carbonated beverages or perishable beverages, such as juice or milk, are stored inside over time.” It also stated that two of those customers “suffered permanent vision loss after being struck in the eye.” 

Customers who bought the recalled water bottles from Walmart can return them for a full refund

The bottles are identified with the model number 83-662. Although the number isn’t marked on the product itself, it can be seen on the packaging. The silver stainless-steel base, which has a black lid, is also decorated with an Ozark Trail logo on the side of the bottle.

“Walmart and Sam’s Club are committed to the health and safety of our customers and members and to providing products that are safe and compliant, all supported by our health and wellness, product safety, and food safety professionals,” Walmart stated on its website. “In the event of a product recall, we work swiftly to block the item from being sold and remove it from our stores and clubs.”
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